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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ramon Gutierrez

Ramon Gutierrez

June 27, 2025

5  out of  5
rating by Ramon Gutierrez
"I’ve been very happy with State Farm insurance, I been dealing with Connie Sam for approximately 17 years and She’s been amazing with her professional experience, I recommend Connie with State Farm to take care of your insurance needs!"
We responded:
"Thank you for your review, Ramon! I'm delighted to hear about your positive experience with Connie over the years. Her dedication and expertise truly make a difference. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Sylvia Gutierrez

June 27, 2025

5  out of  5
rating by Sylvia Gutierrez
"Excellent service by Connie Sam. Blessings to the whole team at State Farm."
We responded:
"Thank you, Sylvia! I'm happy to hear that Connie Sam provided you with excellent service. Your kind words mean a lot to our whole team at State Farm. We appreciate your blessings and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Armen Melkonyan

June 27, 2025

5  out of  5
rating by Armen Melkonyan
"We have worked with Connie for few years now. Connie is very knowledgeable and responsive. She answered all our questions and addressed all our concerns. She didn't leave us hanging. She made sure we understood completely and were 100% satisfied with our policies. Thank You Connie!"
We responded:
"Thank you for the review, Armen! We are happy to hear that Connie was able to help you with your insurance needs. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Bakersfield Casino Rentals

June 26, 2025

5  out of  5
rating by Bakersfield Casino Rentals
"I seriously love my local State Farm team! They’re super helpful, always available, and make insurance feel way less stressful. They helped me get great coverage for both my car and home, and even went out of their way to find me discounts. You can tell they actually care."
We responded:
"We appreciate your review! I'm happy to hear that our team has been able to make your insurance experience less stressful and find you great coverage and discounts. We truly care about providing the best service possible. If you ever need anything else, just let us know!"
Profile photo of Taylor Brown

Taylor Brown

June 26, 2025

5  out of  5
rating by Taylor Brown
"Absolutely the Best in Auto and Home Insurance! I can’t say enough great things about my local State Farm branch! From the moment I walked through the door, I was treated like family—not just another policy number. The team here is knowledgeable, professional, and genuinely cares about helping you protect what matters most. They walked me through every step of setting up my auto and home insurance, making the process simple and stress-free. What truly sets them apart is how far they go above and beyond—checking in regularly, helping me understand my coverage in plain English, and even proactively looking for ways to save me money without sacrificing quality. When I had a claim this year, they handled it with such compassion and urgency—it reminded me why I chose a locally owned branch. You’re not calling a 1-800 number and waiting on hold forever—you’re speaking with someone who knows your name, your story, and your needs. If you’re looking for insurance with heart, backed by one of the most trusted names in the business, this State Farm team is it. Highly recommend!"
We responded:
"Thank you, Taylor, for your fantastic feedback! I'm glad to hear that you felt welcomed and valued by our team. It's rewarding to know that our efforts to simplify the insurance process and provide attentive service made a difference for you. We're always here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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Janice pan

June 24, 2025

5  out of  5
rating by Janice pan
"Connie is my car insurance agent for over 11 years, she is helpful and professional"
We responded:
"Thank you for your review, Janice! I'm happy to hear that Connie has been providing you with helpful and professional service over the years. We appreciate your long-term trust in us. If you ever need anything else, feel free to reach out!"
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Anna Luisa Gonzalez Garcia

June 24, 2025

5  out of  5
rating by Anna Luisa Gonzalez Garcia
"Very helpful and knowledgeable!"
We responded:
"Thank you, Anna Luisa! I'm happy to know you found our service helpful and knowledgeable. We're committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Kris

June 23, 2025

5  out of  5
rating by Kris
"I worked with Connie and she provided excellent service. I bundled my auto with my home and saved hundreds (saved over $300 on my auto by switching to State Farm). She always returns my calls promptly and has a very positive attitude. I would highly Connie and this agency."
We responded:
"Thank you for your review, Kris. I'm happy to hear that Connie provided you with excellent service and helped you save on your insurance by bundling with your policy. It's great to know that her promptness and positive attitude made a difference in your experience. If you need anything else, feel free to reach out!"
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Olu Oye

June 23, 2025

5  out of  5
rating by Olu Oye
"I have been with State Farm for8 years,Connie is so knowledgeable about the insurance and information shared are excellent. My go to encyclopedia of insurance."
We responded:
"Thank you, Olu! I'm happy to hear that Connie has been such a valuable resource for you over the years. Her expertise truly makes a difference. We appreciate your loyalty and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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Sandra Pleitez

June 23, 2025

5  out of  5
rating by Sandra Pleitez
"Great experience over the last 16 years. Connie is very knowledgeable and always answer all my questions. Great customer service. I have had only positive experience with State Farms :)"
We responded:
"Thank you, Sandra, for your wonderful feedback! I'm happy to hear about your positive experiences over the past 16 years. Connie is indeed a valuable part of our team, and I'm glad she's been able to assist you so well. We're here for any questions or needs you may have in the future. Thanks for choosing us!"
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Christina Schwerdetfager

June 20, 2025

5  out of  5
rating by Christina Schwerdetfager
"Johnny’s team is amazing and Connie is always helpful and goes above and beyond on her customer service"
We responded:
"Thank you, Christina, for your wonderful feedback! I'm happy to hear that Connie's exceptional service has made a positive impact. Her dedication to going above and beyond truly reflects our commitment to providing outstanding support. If you ever need further assistance or have questions, feel free to reach out to our office."
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Kelly Lewis

June 20, 2025

5  out of  5
rating by Kelly Lewis
"I have been with State Farm for 15 years. Connie has always been great with her service. I highly recommend her for insurance needs. Thank you"
We responded:
"Thank you for your review, Kelly! I'm so happy to hear about your long-standing relationship with us and Connie's exceptional service. Your recommendation means a lot. If you ever need anything, feel free to reach out!"
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Charles Gabriel

June 19, 2025

5  out of  5
rating by Charles Gabriel
"Connie is very helpful and has always made herself available to help me whenever I am in need. Her customer service is superb and I appreciate her and her willingness to help me"
We responded:
"Thank you for your review, Charles! I'm happy to hear that Connie has been so helpful and available for you. Her dedication to providing superb customer service is something we truly value. If you ever need anything else, just let us know!"
Profile photo of Candice

Candice

June 16, 2025

5  out of  5
rating by Candice
"Connie is always so kind and helpful. She goes above and beyond to make sure you have an understanding about whatever is discussed. Thank you Connie"
We responded:
"Thank you, Candice! I'm happy to hear that Connie has been so kind and helpful. We appreciate your feedback and are grateful to have her on our team. If there's anything else we can assist you with, just let us know!"
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Matt Hampton

June 12, 2025

5  out of  5
rating by Matt Hampton
"Johnny has been my agent for over ten years, and he’s the best in town. Highly recommend his services."
We responded:
"Thank you, Matt! I'm happy to hear that you've had such a positive experience with our team over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Hanh Tran

June 12, 2025

5  out of  5
rating by Hanh Tran
"I’m very satisfied with the service provided by Connie Sam at State Farm! She is extremely professional, dedicated, and always takes the time to explain everything clearly and thoroughly. From the very first consultation to completing my insurance policy, she was patient, attentive, and always available when I had questions. I feel truly confident and well taken care of working with someone so trustworthy and knowledgeable. If you’re looking for an agent who is kind, reliable, and genuinely cares about your needs, I highly recommend reaching out to her at State Farm!"
We responded:
"Thank you for your wonderful feedback, Hanh! I'm delighted to hear that Connie provided such exceptional service and made you feel confident and well taken care of. Her professionalism and dedication truly shine through. If you ever have more questions, feel free to reach out. We’re here to help!"
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Jessica Christie

June 10, 2025

5  out of  5
rating by Jessica Christie
"I talk to Mallory over the phone for my insurance policy questions. She was very helpful and so kind. Definitely encourage others to chose this company. They truly care about making your experience great. Again Mallory was so Helpful and made my experience great!"
We responded:
"Hi, Jessica! I'm happy to hear that Mallory was able to assist you with your insurance questions and provide such a positive experience. We truly appreciate your recommendation and are committed to making every interaction great. Thanks so much for supporting our Bakersfield team!"
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Juan Garcia

June 10, 2025

5  out of  5
rating by Juan Garcia
"Great service"
We responded:
"Thank you, Juan! I'm happy you had a great experience with our service. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Angie Penaloza

June 10, 2025

5  out of  5
rating by Angie Penaloza
"Good customer service"
We responded:
"Thank you, Angie! I'm happy to know you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Profile photo of Daniel Hulbert

Daniel Hulbert

June 3, 2025

5  out of  5
rating by Daniel Hulbert
"Very kind and helpful service. Great prices as well"
We responded:
"Thank you for your review, Daniel! I'm happy you found our service kind and helpful, and that our prices met your expectations. If you ever need anything else, feel free to reach out!"
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hexx

June 3, 2025

5  out of  5
rating by hexx
"Best customer service and not as a customer more like a family...thank you"
We responded:
"Thank you, Hexx! I'm happy to hear that you feel like family with us. We appreciate your kind words and are always here to support you. Let us know if there's anything else we can do for you!"
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Lisa Gann

June 2, 2025

5  out of  5
rating by Lisa Gann
"Great customer service. Always answer my questions and explain all policy changes."
We responded:
"Lisa, thank you for your review! I'm happy to know that our team has been able to provide you with excellent customer service and clear explanations. We're always here to assist with any questions or policy updates you may have. Thanks for choosing us!"
Profile photo of Tristian Honesto

Tristian Honesto

May 28, 2025

5  out of  5
rating by Tristian Honesto
"I can’t say enough good things about Statefarm and this office specifically!! Kasey has been the best she’s been so attractive and knowledgeable! I can’t say enough good things about Kasey ."
We responded:
"Thank you, Tristian, for sharing your positive experience with our office! We're glad to hear that Kasey has been both knowledgeable and helpful. Your feedback is greatly appreciated, and we're here to assist you with any future needs or questions."
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Jose Pena

May 28, 2025

5  out of  5
rating by Jose Pena
"Very friendly and prompt. I have recommended this team to family and friends. Ivy was very helpful."
We responded:
"Thank you, Jose, for your wonderful feedback! I'm glad to hear that you found our team friendly and prompt. Ivy is indeed a valuable part of our team, and we're grateful for her dedication. Your recommendations to family and friends mean a lot to us. If you ever need further assistance, don't hesitate to reach out!"
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Tuan Le

May 22, 2025

4  out of  5
rating by Tuan Le
"To make it simple, insurance is just insurance. You sign an agreement, and within those agreements, things are settled or paid out when certain cryteria are met. What makes insurance companies different from one another are the people working within. If it isn't for Connie, I would have a different insurance company by now. Keep it up, Connie!I don't do a five-star rating because there is always room for improvements."
We responded:
"Thank you, Tuan, for sharing your thoughts. I'm glad to hear that Connie's efforts have made a positive impact on your experience with us. We appreciate your feedback and understand that there's always room for improvement. If you have any suggestions or need assistance, please feel free to reach out to our office. We're here to help!"