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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Richards

March 31, 2025

5  out of  5
rating by Jessica Richards
"I have had State Farm insurance for 20 years. John and his team took over my policies when my local State Farm agent retired. They have always gone above and beyond in communication as well as their efforts to make sure I get coverage at the best rates possible. At one point they called me at home to check my odometer reading and I asked if I could get back to them as I had a baby a few days prior. Within days I received a congratulations card in the mail signed by the entire office. I was blown away by that level of care!"
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christine amstutz

March 31, 2025

5  out of  5
rating by christine amstutz
"Wow! Called State Farm about problems I’m having with mortgage company!! Almost every two weeks I get a letter from. Mortgage company stating they have received hazard policy! I have had the same policy with State Farm for years. State Farm called me back right away and faxed as well as mailed copy of my hazard insurance to them again!!! Thank u State Farm!!"
We responded:
"Thank you, Christine, for sharing your experience! I'm happy our team could assist you promptly with your mortgage company issue. It's great to know that the quick response and actions taken helped resolve the situation. If you need any further assistance, please don't hesitate to reach out."
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Mark Ramos

March 26, 2025

5  out of  5
rating by Mark Ramos
"Ivy was so cool and understanding knew what she was talking about and offered me a great quote with better coverages then I currently have at Allstate"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to hear that Ivy was able to provide you with a great quote and better coverages. Her understanding and expertise are truly valued. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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jennyfer jimenez

March 26, 2025

5  out of  5
rating by jennyfer jimenez
"Just wanted to take a quick minute to thank Ivy Hernandez for her help. She did an amazing job working with me in finding a coverage for my car. She helped me find exactly what I was like looking for and took her time explaining to me the coverage."
We responded:
"Thank you, Jennyfer, for sharing your experience! I'm happy to hear that Ivy was able to assist you and took the time to explain everything clearly. We appreciate your feedback and are here to help with any future insurance needs you may have!"
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Josefina Villarreal

March 25, 2025

5  out of  5
rating by Josefina Villarreal
"The customer service had been great, the rates are ridiculous."
We responded:
"Thank you, Josefina, for your feedback! I'm happy you found our customer service to be great. If you have any questions or need assistance with your rates, please feel free to reach out to our office. We're here to help!"
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Richie Whitaker

March 17, 2025

5  out of  5
rating by Richie Whitaker
"This State Farm office is always so nice and takes care of my needs."
We responded:
"Thank you, Richie, for your kind words! I'm happy to know that our office has been able to meet your needs. We're here to help with any questions or assistance you might need in the future."
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Breshonda White

March 14, 2025

5  out of  5
rating by Breshonda White
"Ivy had excellent customer service very informative. It was a pleasure doing business. She explained everything in detail."
We responded:
"Thank you, Breshonda, for sharing your experience! I'm happy to know that Ivy provided you with such informative and detailed service. It's wonderful to hear that doing business with us was a pleasure. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Angel Hernandez

March 12, 2025

5  out of  5
rating by Angel Hernandez
"This office has been outstanding. Any questions I have on my auto, or homeowners insurance they always answer in an efficient timely matter. I am so happy State Farm is a great insurance for protecting families with their financial services 10/10 Thank you Ivy for helping me today."
We responded:
"Thank you, Angel, for sharing your experience! I'm glad to know that our office has been able to assist you efficiently with your insurance questions. It's wonderful to hear that you're satisfied with State Farm's services. Ivy is a valued member of our team, and I'm happy she could help you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dan

March 12, 2025

5  out of  5
rating by Dan
"Connie has been a helpful friend and nice lady through all the years. Thank you"
We responded:
"Thank you, Dan! I'm happy to hear that Connie has been such a supportive friend over the years. We're grateful to have her as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
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Rick De Hart

March 11, 2025

5  out of  5
rating by Rick De Hart
"Connie is a pleasure to work with. She's always been able to take care of my needs and keep me informed of insurance that would help me. I appreciate her."
We responded:
"Thank you, Rick, for sharing your experience! I'm happy to hear that Connie has been able to meet your needs and keep you informed about beneficial insurance options. Your appreciation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Ayyoo_luis

March 10, 2025

5  out of  5
rating by Ayyoo_luis
"By far the best service & insurance coverage! Switching over to State Farm insurance has been a great experience! Highly recommend my agent Connie & her team! Best service you can get. Check them out for a qoute today!"
We responded:
"Thank you for your fantastic review! I'm delighted to hear that your experience with State Farm and our team, especially Connie, has been so positive. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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David Dang

March 6, 2025

5  out of  5
rating by David Dang
"I have been with State Farm since the day I got my license and Connie has always taken care of me!! Her services are amazing and she’s always on top of everything that she does. Cannot thank her enough for the service and professionalism."
We responded:
"Hi David! Thank you for the five-star rating for Connie! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Allie Gutierrez

March 3, 2025

5  out of  5
rating by Allie Gutierrez
"I absolutely love Connie Sam!!! I’ve been with State Farm for almost 10 years and I can’t imagine going elsewhere. Any claim I’ve had or any need I can count on Connie to take care of it. 10 stars!!!"
We responded:
"Thank you, Allie, for your wonderful feedback! We're so happy to know that Connie has been able to assist you with your needs over the years. It's fantastic to have you as part of our State Farm family for nearly a decade. If you ever need anything else, feel free to reach out to our office. We're here to help!"
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Nirdesh Gupta

March 1, 2025

5  out of  5
rating by Nirdesh Gupta
"Connie is amazing! She went out of her way after hours to help me with a policy change, and I really appreciate her commitment and customer services. I have been with her agency for years, and they have always been reliable and easy to work with. Highly recommend! Her colleague Melory also has been always accessible and helpful. Great team!"
We responded:
"Thank you, Nirdesh, for your fantastic review! I'm glad to hear that Connie and Melory have been so helpful and accessible. It's wonderful to know that our team has consistently provided reliable service over the years. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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caleb freeman

February 28, 2025

5  out of  5
rating by caleb freeman
"Polite, professional, and competent. I had many questions when looking into a new policy and Blake was there to cater to all, breaking down all my options and their respective benefits. He was able to get me a policy that is best suited for me. I have referred all of my friends and family over to Blake (not Jake) at state farm."
We responded:
"Thank you, Caleb, for sharing your experience! I'm happy to hear that Blake was able to assist you with all your questions and find a policy that fits your needs. It's fantastic that you've referred your friends and family to him as well. If you ever have more questions, feel free to reach out to our office anytime."
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itzxaya lopez

February 28, 2025

5  out of  5
rating by itzxaya lopez
"Always responds professionally, and has always suggested policies that benefit and protects us"
We responded:
"Thank you, Itzxaya, for your wonderful feedback! I'm glad to know that our professional responses and policy suggestions have been beneficial and protective for you. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Cheryl Cardwell

February 26, 2025

5  out of  5
rating by Cheryl Cardwell
"My shout out goes to Connie Sam of State Farm, Johnny Williamson's office. Connie's customer service is what I want from all of those I do business with. There has never been a 24 hr span where she or someone in the office didn't get back to me when I needed them. She is a true State Farm agent, just like a GOOD NEIGHBOR!"
We responded:
"Thank you so much, Cheryl! We're delighted to hear that Connie's service has made such a positive impact on your experience with us. It's wonderful to know that our team's prompt responses and dedication are appreciated. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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doug Taylor

February 21, 2025

5  out of  5
rating by doug Taylor
"Great place for insurance like auto life and home. I have had insurance with State Farm since 1992. Thank you Ivy for helping me today."
We responded:
"Thank you, Doug, for your wonderful feedback! I'm happy to know that you've been with State Farm since 1992 and that Ivy was able to assist you today. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help with all your insurance needs!"
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Uriel Rodriguez

February 10, 2025

5  out of  5
rating by Uriel Rodriguez
"A good experience every time I come in, excellent customer service!"
We responded:
"Thank you, Uriel! I'm happy to know that you consistently have a good experience with us. Your kind words about our customer service mean a lot. If you ever need assistance or have questions, feel free to reach out anytime!"
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Norma Senoran

February 7, 2025

5  out of  5
rating by Norma Senoran
"I HAVE BEEN WITN STATE FARMS SINCE 2013 & THEY ARE ALL AN INCREDIBLE TEAM . THEY DEFINITELY TAKE CARE OF THEIR CUSTOMERS 100% . HAVE NEVER GAVE THEM A SECOND THOUGHT OF CHANGING MY INSURANCE.. THANK YOU JOHNNY WILLIAMS & STATE FARMS TEAM"
We responded:
"Hey Norma! Thanks so much for the 5-star rating! We're happy you're satisfied with our service. If you ever need anything else, we're here for you! - Johnny Williamson - State Farm Insurance Agent, Bakersfield, CA"
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Ricardo Jimenez

February 6, 2025

5  out of  5
rating by Ricardo Jimenez
"I was looking for insurance for my ATV. My friend referred me to Ivy in this office. They also offer life insurance, auto, and health. I Am so happy i got insurance very Good service. Thank you Ivy and State Farm"
We responded:
"Thank you, Ricardo, for sharing your experience! I'm glad Ivy was able to assist you with your ATV insurance needs. It's wonderful to know you're satisfied with the service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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maricela urena

February 5, 2025

5  out of  5
rating by maricela urena
"I’ve had insurance with State Farm for few years and Johnny and his staff have always been so nice and helpful."
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Javie Romo

February 3, 2025

5  out of  5
rating by Javie Romo
"Thank you Connie, for always helping us."
We responded:
"Thank you, Javie! I'm happy to know that Connie has been able to assist you consistently. We appreciate your trust in our team. If you ever need further assistance, feel free to reach out!"
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Cleon.69

February 3, 2025

5  out of  5
rating by Cleon.69
"Connie is a very professional Agent, she answers and explains your thoughts in details. Staffing is a plus on top of her business, very satisfying for her service. Keep it the good work."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Connie's professionalism and detailed explanations have made a positive impact. Our team is dedicated to providing satisfying service, and your recognition means a lot. If you have any further questions or need assistance, feel free to reach out."
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Jeanne Bussell

February 3, 2025

5  out of  5
rating by Jeanne Bussell
"Maryanne made everything so easy. Friendly, courteous, and professional. Thank you Maryanne!!"
We responded:
"I'm happy to hear that Maryanne made your experience easy and enjoyable, Jeanne. Her friendly and professional approach is truly appreciated. Thank you for sharing your positive feedback! If you have any more questions or need assistance, feel free to reach out."