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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Hampton

Matt Hampton

June 12, 2025

5  out of  5
rating by Matt Hampton
"Johnny has been my agent for over ten years, and he’s the best in town. Highly recommend his services."
We responded:
"Thank you, Matt! I'm happy to hear that you've had such a positive experience with our team over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Hanh Tran

June 12, 2025

5  out of  5
rating by Hanh Tran
"I’m very satisfied with the service provided by Connie Sam at State Farm! She is extremely professional, dedicated, and always takes the time to explain everything clearly and thoroughly. From the very first consultation to completing my insurance policy, she was patient, attentive, and always available when I had questions. I feel truly confident and well taken care of working with someone so trustworthy and knowledgeable. If you’re looking for an agent who is kind, reliable, and genuinely cares about your needs, I highly recommend reaching out to her at State Farm!"
We responded:
"Thank you for your wonderful feedback, Hanh! I'm delighted to hear that Connie provided such exceptional service and made you feel confident and well taken care of. Her professionalism and dedication truly shine through. If you ever have more questions, feel free to reach out. We’re here to help!"
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Jessica Christie

June 10, 2025

5  out of  5
rating by Jessica Christie
"I talk to Mallory over the phone for my insurance policy questions. She was very helpful and so kind. Definitely encourage others to chose this company. They truly care about making your experience great. Again Mallory was so Helpful and made my experience great!"
We responded:
"Hi, Jessica! I'm happy to hear that Mallory was able to assist you with your insurance questions and provide such a positive experience. We truly appreciate your recommendation and are committed to making every interaction great. Thanks so much for supporting our Bakersfield team!"
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Juan Garcia

June 10, 2025

5  out of  5
rating by Juan Garcia
"Great service"
We responded:
"Thank you, Juan! I'm happy you had a great experience with our service. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Angie Penaloza

June 10, 2025

5  out of  5
rating by Angie Penaloza
"Good customer service"
We responded:
"Thank you, Angie! I'm happy to know you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
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Daniel Hulbert

June 3, 2025

5  out of  5
rating by Daniel Hulbert
"Very kind and helpful service. Great prices as well"
We responded:
"Thank you for your review, Daniel! I'm happy you found our service kind and helpful, and that our prices met your expectations. If you ever need anything else, feel free to reach out!"
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hexx

June 3, 2025

5  out of  5
rating by hexx
"Best customer service and not as a customer more like a family...thank you"
We responded:
"Thank you, Hexx! I'm happy to hear that you feel like family with us. We appreciate your kind words and are always here to support you. Let us know if there's anything else we can do for you!"
Profile photo of Lisa Gann

Lisa Gann

June 2, 2025

5  out of  5
rating by Lisa Gann
"Great customer service. Always answer my questions and explain all policy changes."
We responded:
"Lisa, thank you for your review! I'm happy to know that our team has been able to provide you with excellent customer service and clear explanations. We're always here to assist with any questions or policy updates you may have. Thanks for choosing us!"
Profile photo of Tristian Honesto

Tristian Honesto

May 28, 2025

5  out of  5
rating by Tristian Honesto
"I can’t say enough good things about Statefarm and this office specifically!! Kasey has been the best she’s been so attractive and knowledgeable! I can’t say enough good things about Kasey ."
We responded:
"Thank you, Tristian, for sharing your positive experience with our office! We're glad to hear that Kasey has been both knowledgeable and helpful. Your feedback is greatly appreciated, and we're here to assist you with any future needs or questions."
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Jose Pena

May 28, 2025

5  out of  5
rating by Jose Pena
"Very friendly and prompt. I have recommended this team to family and friends. Ivy was very helpful."
We responded:
"Thank you, Jose, for your wonderful feedback! I'm glad to hear that you found our team friendly and prompt. Ivy is indeed a valuable part of our team, and we're grateful for her dedication. Your recommendations to family and friends mean a lot to us. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Tuan Le

Tuan Le

May 22, 2025

4  out of  5
rating by Tuan Le
"To make it simple, insurance is just insurance. You sign an agreement, and within those agreements, things are settled or paid out when certain cryteria are met. What makes insurance companies different from one another are the people working within. If it isn't for Connie, I would have a different insurance company by now. Keep it up, Connie!I don't do a five-star rating because there is always room for improvements."
We responded:
"Thank you, Tuan, for sharing your thoughts. I'm glad to hear that Connie's efforts have made a positive impact on your experience with us. We appreciate your feedback and understand that there's always room for improvement. If you have any suggestions or need assistance, please feel free to reach out to our office. We're here to help!"
Profile photo of Christina Schwerdetfager

Christina Schwerdetfager

May 16, 2025

5  out of  5
rating by Christina Schwerdetfager
"Connie is always helpful and goes above and beyond on her customer service"
We responded:
"Thank you, Christina, for your wonderful feedback! I'm happy to hear that Connie's exceptional service has made a positive impact. Her dedication to going above and beyond truly reflects our commitment to providing outstanding support. If you ever need further assistance or have questions, feel free to reach out to our office."
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Joe Mays

May 16, 2025

5  out of  5
rating by Joe Mays
"I always appreciate the prompt responses and action. Johnny and his team are spectacular to deal with, and genuinely care about their community they serve. Joseph in particular was specifically helpful today providing me documents I needed in a rush. Thanks guys, keep up the great work!"
We responded:
"Thank you, Joe, for your kind words! I'm glad to hear that you appreciate our prompt responses and actions. It's wonderful to know that Joseph was able to assist you quickly with the documents you needed. We truly value serving our community and are here for any future needs you may have."
Profile photo of Tipaporn Boerger

Tipaporn Boerger

May 16, 2025

5  out of  5
rating by Tipaporn Boerger
"Connie is so nice to me after 15 years of relationship"
We responded:
"Thank you, Tipaporn, for sharing your experience! I'm delighted to know that Connie has been such a positive part of your journey with us over the past 15 years. We truly appreciate your continued trust and look forward to assisting you with any future needs. Feel free to reach out anytime!"
Profile photo of Juowei Lee

Juowei Lee

May 13, 2025

5  out of  5
rating by Juowei Lee
"Connie has been providing great service. Her dedication to making me feel like a priority and her expertise in handling issues I have with California Fair Plan is appreciated."
We responded:
"Thank you, Juowei, for sharing your experience! I'm glad to hear that Connie has been able to provide you with exceptional service and make you feel valued. Her dedication and expertise are truly appreciated. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
Profile photo of davey mora

davey mora

May 12, 2025

5  out of  5
rating by davey mora
"Ivy Hernandez was really helpful Setting up my policy and she always responds to her emails quickly I will highly recommend State Farm to others"
We responded:
"Thank you, Davey, for sharing your experience! I’m glad to hear that Ivy was able to assist you effectively with setting up your policy and that her prompt email responses made a difference. Your recommendation means a lot to us. If you have any more questions or need support, feel free to reach out anytime."
Profile photo of Hua Zhang

Hua Zhang

May 12, 2025

5  out of  5
rating by Hua Zhang
"I am happy with State Farm. We enjoy working with Connie. I definitely will refer my Chinese friends to her."
We responded:
"Thank you, Hua, for sharing your positive experience! I'm glad to know that you enjoy working with Connie. Your referrals mean a lot to us, and we're here to assist you and your friends with any insurance needs. Feel free to reach out anytime!"
Profile photo of Yesenia Zarate

Yesenia Zarate

May 12, 2025

5  out of  5
rating by Yesenia Zarate
"Love Statefarms excellent service thank you Connie Sam for all your help"
We responded:
"Thank you, Yesenia, for your wonderful feedback! I'm happy to hear that Connie and Sam were able to assist you so well. Your satisfaction is important to us, and we're here for any future needs or questions you might have."
Profile photo of David Solis

David Solis

May 12, 2025

5  out of  5
rating by David Solis
"It such a wonderful day. Thanks Connie for helping me regarding my car insurance. I save money for my monthly payment."
We responded:
"Thank you, David! I’m glad to hear that Connie was able to assist you with your car insurance and help you save on your monthly payment. We appreciate your feedback and are here for any future questions or needs you might have."
Profile photo of Jose Sanchez

Jose Sanchez

May 10, 2025

5  out of  5
rating by Jose Sanchez
"The team at Johnny’s office has been amazing from the beginning, I’ve been with state farm for many years now and they have always answered my questions with great customer service and smiles. I strongly recommend state farm."
We responded:
"Thank you, Jose, for your wonderful feedback! I'm glad to know that our team has consistently provided you with excellent service and support. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Richard c Cornwell

Richard c Cornwell

May 9, 2025

5  out of  5
rating by Richard c Cornwell
"Connie has been very wonderful and helpful throughout the years."
We responded:
"Thank you, Richard, for your kind words! I'm glad to hear that Connie has been wonderful and helpful over the years. We're grateful to have her as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
Profile photo of Laura Crider

Laura Crider

May 8, 2025

5  out of  5
rating by Laura Crider
"We have used Johnny for years. He and his staff are super responsive and dependable. They have always given us the advice and taken care of us when things happen. We highly recommend!"
We responded:
"Thank you for the amazing review, Laura!"
Profile photo of Rio

Rio

May 8, 2025

5  out of  5
rating by Rio
"Connie was the best! She made getting life insurance a breeze!"
We responded:
"I'm glad to hear that Connie made your experience so smooth and easy! We appreciate your feedback and are grateful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!"
Profile photo of leroy tafoya

leroy tafoya

May 8, 2025

5  out of  5
rating by leroy tafoya
"Connie was very professional and informative, she assisted me through everything for continuous coverage…ask for her she will help you…"
We responded:
"Thank you, Leroy, for sharing your experience! I'm glad to hear that Connie was professional and informative, guiding you through everything for continuous coverage. We appreciate your recommendation and are here to assist with any future needs. Don't hesitate to reach out!"
Profile photo of Jamie Armstrong

Jamie Armstrong

May 7, 2025

5  out of  5
rating by Jamie Armstrong
"Always so helpful. Gracie specifically took time to answer questions I had and quickly followed up. Been with them for many years."
We responded:
"Thank you, Jamie, for your kind words! I'm happy to hear that Gracie was able to assist you with your questions and provide prompt follow-up. It's wonderful to know you've been with us for many years. If you ever need anything else, feel free to reach out to our office."